In this second episode of our video series “The Digital Way”, Stephanie Wells, Lombard International Assurance’s Director of Partner & Client Services Europe, explains how digitalisation is transforming the way we deliver service excellence to our business partners and clients across our European markets and beyond.
As an example of the company-wide digital transformation, she describes how the automation of the flow of information between all stakeholders via Connect, our digital servicing platform, is greatly enhancing the company’s operational efficiency and service excellence.